Leadership Conference: June 12, 2019

Leading In a Context of Conflict

2018 Speakers

Please check back as we update our speakers for the 2019 Conference.

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Jeffrey Bolton
Vice President, Administration and Chief Administrative Officer, Mayo Clinic


Jeffrey Bolton is the vice president, administration and chief administrative officer (CAO) of Mayo Clinic,a not-for-profit, academic health system that has more than 63,000 staff, earns $12 billion in annual revenue and cares for more than one million people each year from all 50 states and more than 140 countries.

As vice president and CAO, Mr. Bolton oversees Mayo Clinic’s administrative operations for clinical practice, research and education, and enterprise shared services including: development, risk management, facilities, finance, human resources, information technology, planning services, public affairs and security. In collaboration with John H. Noseworthy, M.D., president and chief executive officer of Mayo Clinic, Mr. Bolton oversees and facilitates Mayo Clinic’s institutional strategy and stewardship of its resources. He has been a member of the Mayo Clinic Board of Trustees since 2011 and is secretary of the Mayo Clinic Board of Governors. Prior to his role as vice president and CAO, Mr. Bolton served as Mayo Clinic’s chief financial officer from 2002 – 2013.

From 1984 – 2002, Mr. Bolton held various finance-related positions at Carnegie Mellon University, including chief financial officer and vice president, Business and Planning. Earlier in his career, he worked in Planning & Financial Analysis at the University of Pittsburgh and as a contract administrator for the City of Pittsburgh.

Mr. Bolton has a bachelor’s degree from Pennsylvania State University and a master’s degree in business administration and a master’s in social work from the University of Pittsburgh. He serves on the board of directors of Resoundant, the Destination Medical Center Economic Development Agency, St. Olaf College and Vizient.

Mr. Bolton resides in Rochester, Minn., with his wife, Liz. They have three children and three grandchildren.


 Peter Cappelli
George W. Taylor Professor of Management
Director, Wharton Center for Human Resources


Peter Cappelli is the George W. Taylor Professor of Management at the Wharton School and Director of Wharton’s Center for Human Resources. He is also a Research Associate at the National Bureau of Economic Research in Cambridge, MA, served as Senior Advisor to the Kingdom of Bahrain for Employment Policy from 2003-2005, and since 2007 is a Distinguished Scholar of the Ministry of Manpower for Singapore. He has degrees in industrial relations from Cornell University and in labor economics from Oxford where he was a Fulbright Scholar. He has been a Guest Scholar at the Brookings Institution, a German Marshall Fund Fellow, and a faculty member at MIT, the University of Illinois, and the University of California at Berkeley.

Professor Cappelli was a staff member on the U.S. Secretary of Labor’s Commission on Workforce Quality and Labor Market Efficiency from 1988-1990, Co-Director of the U.S. Department of Education’s National Center on the Educational Quality of the Workforce, and a member of the Executive Committee of the U.S. Department of Education’s National Center on Post-Secondary Improvement at Stanford University. He has served on three committees of the National Academy of Sciences and three panels of the National Goals for Education. He was recently named by HR Magazine as one of the top 5 most influential thinkers in management and was elected a fellow of the National Academy of Human Resources. Professor Cappelli received the 2009 PRO award from the International Association of Corporate and Professional Recruiters for contributions to human resources. He serves on Global Agenda Council on Employment for the World Economic Forum and a number of advisory boards.

Professor Cappelli’s recent research examines changes in employment relations in the U.S. and their implications. His books include The New Deal at Work: Managing the Market-Driven Workforce, Talent Management: Managing Talent in an Age of Uncertainty (named a “best business book” for 2008 by Booz-Allen), The India Way: How India’s Top Business Leaders are Revolutionizing Management (with colleagues), and Managing the Older Worker (with AARP CEO Bill Novelli). His most recent publications include Why Good People Can’t Get Jobs (2012), which identifies shortfalls with current hiring practices and training practices and has been excerpted in Time Magazine (online) and reviewed in the Wall Street Journal, The New Yorker, and most major business publications. He is also the author of Will College Pay Off – A Guide to the Most Important Financial Decision You’ll Ever Make (2015), and co-author of the forthcoming Fortune Makers: The Leaders Creating China’s Great Global Companies. Related work on managing retention, electronic recruiting, and changing career paths appears in the Harvard Business Review. Professor Cappelli also co-anchors a weekly program (“In the Workplace”) on SiriusXM Radio Channel 111, Business Radio Powered by Wharton, and is Faculty Director for Business Radio.


Graham Charles
Adventurer; Founder of the Polar Tourism Guides Association


Graham Charles has inadvertantly been teaching leadership since 1979. He is one of New Zealand’s most active and successful multi skilled outdoor adventurers, teachers and motivators.

Graham’s vision and passion for sharing the values of an active lifestyle and outdoor experiences lead to the formation of the internationally reknown Adventure Philosophy expedition team. Their successful world first expeditions sea kayaking the length of the Antarctic Peninsula (2001), traversing the Darwin Cordillera (2003), circumnavigating Sth Georgia Island by kayak (2005) and being the first Kiwi team across the Greenland ice cap (2007) heralded the beginning of an ‘expedition culture’ renaissance around the world for the value and depth of experience expeditions provide. All these journeys have created interest worldwide for their bold approach and the leadership and teamwork that made them successful in the face of some of the toughest conditions in the world. His books and documentaries have been seen around the world and his passion for life is very infectious.

Graham is a born teacher and motivational speaker specializing in adventure education, leadership, teamwork and goal setting. Drawing on years of management training and his accreditations in a range of leadership and personality trait models Graham is able to structure and facilitate deep learning from any opportunity. He is the founder of the Polar Tourism Guides Association, a non-profit professional association created to provide qualifications directly relevant to, and measured by, the polar tourism industry. He is a Senior Assessor and the President of this organization.

His most recent insights come from the dynamic world of polar tourism where an Expedition Leader inherits small constantly changing teams of individuals with disparit skills and experience and has to turn them into high performing group in as short a time as possible to ensure the safety and experience of his clients, in some of the toughest conditions in the world, are not impacted.

He lives year round by adventure principles and in any year can be found in charge of small ship expeditions or guiding private clients in north and south polar regions, teaching kayaking in California, exploring remote and inaccessible parts of the globe and teaching leadership to corporates. When not doing this he is normally hanging from the side of a rock face climbing or creating new routes in his adopted home in Bozeman, Montana or at his NZ home in Wanaka.


Kat Cole
Chief Operating Officer and President, Focus Brands


Former president of Cinnabon Inc., and most previously Group President of Cinnabon’s parent company, FOCUS Brands, Kat Cole is now Chief Operating Officer and President, FOCUS Brands, North America, leading both the global, multi-channel licensing division as well as the 6 brands domestic franchise companies: Cinnabon, Auntie Anne’s, Moe’s, Schlotzsky’s, McAlister’s, and Carvel, overseeing 4200 of the almost 6000 operations globally and all alternative channels such as grocery, foodservice and ecommerce. Kat is an angel investor, humanitarian and philanthropist focused on elevating self-sufficiency through education, technology and access to opportunity around the world. She is a Young Global Leader (YGL) of the World Economic Forum, member of the United Nations Global Entrepreneurs Council, and a mentor, board member and advisor to emerging retail, education and tech startups. Kat was featured on CBS’ “Undercover Boss”, named one of Fortune magazine’s 40 under 40 and one of CNBC’s Next 25 List of Innovators, Leaders and Disruptors. Her story of moving up from a humble childhood to Hooters waitress at 18 to restaurant executive by 26 and global chain president by 31 is often shared as an example of the American and entrepreneurial dream. Kat is considered a leader in change management, community engagement, brand building and leadership.

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Jeremy Heimans
Co-Founder and Chief Executive Officer, Purpose; Co-Author of New Power: How Power Works in Our Hyperconnected World-and How to Make It Work for You


Jeremy Heimans is the co-founder and CEO of Purpose, an organization specializing in building social movements around the world. In 2005, he co-founded GetUp!, an Australian political organization with more members than all of Australia’s political parties combined. He is a co-founder of the now 45-million strong global campaigning organization Avaaz and the LGBT rights platform All Out. He received the Ford Foundation’s 75th Anniversary Visionary Award for his work as a movement pioneer. He has been named one of Fast Company’s Most Creative People in Business and chaired the World Economic Forum’s global council on civic participation. With Henry Timms, Jeremy co-authored the book New Power: How Power Works in Our Hyperconnected World-and How to Make It Work for You.


Peter Levine
Former Acting Under Secretary of Defense for Personnel and Readiness; Senior Fellow at the Institute for Defense Analyses


Peter Levine is a senior fellow at the Institute for Defense Analyses.

From April 2016 to January 2017, Mr. Levine served as Acting Under Secretary of Defense for Personnel and Readiness.  In this capacity, he was the principal assistant and advisor to the Secretary on military and civilian personnel policy and management.  He played a key role in developing the Secretary’s Force of the Future initiative and the Department’s policy for the equal treatment of transgender service members.

From May 2015 to April 2016, Mr. Levine served as the Deputy Chief Management Officer of the Department of Defense.  As DCMO, he was the senior advisor to the Secretary on business transformation.  He led the Secretary’s review of the Goldwater-Nichols Act and the Department’s efforts to and achieve greater efficiencies in management, headquarters, and overhead functions.

Prior to his appointment as DCMO, Mr. Levine served on the staff of the Senate Armed Services Committee from August 1996 to February 2015, including two years as Staff Director, eight years as General Counsel, and eight years as minority counsel.  Throughout this period, Mr. Levine was responsible for providing legal advice on legislation and nominations, and advised members of the Committee on acquisition policy, civilian personnel policy, and defense management issues affecting the Department of Defense.  Mr. Levine played an important role in the enactment of the Military Commissions Act of 2009, the Weapon Systems Acquisition Reform Act of 2009, the Acquisition Improvement and Accountability Act of 2007, the Detainee Treatment Act of 2005, and numerous defense authorization acts.

Mr. Levine served as counsel to Senator Carl Levin of Michigan from 1995 to 1996, and as counsel to the Subcommittee on Oversight of Governmental Management of the Senate Committee on Governmental Affairs from 1987 to 1994. In this capacity, Mr. Levine played a key role in the enactment of the Lobbying Disclosure Act of 1995, the Federal Acquisition Streamlining Act of 1994, and the Whistleblower Protection Act of 1989.

Mr. Levine was an Associate at the law firm Crowell and Moring from 1983 to 1987. He received a Bachelor of Arts degree summa cum laude from Harvard College and a Juris Doctor degree magna cum laude from Harvard Law School.


Kelly Martin
Chief of Fire and Aviation Management, Department of Interior, National  Park Service, Yosemite National Park; Named by TIME Magazine as a “Silence Breaker,” 2017 Person of the Year


Bio to be added shortly.

Eva Sage-Gavin
Senior Managing Director, Talent & Organization, Accenture


Eva Sage-Gavin, senior managing director, Talent & Organization, Accenture.

Eva is helping Accenture’s clients and their workforces shift their leadership mindsets, talent and cultures — harnessing the power of digital technologies to innovate, unlock new sources of value and transform their businesses. She also plays a pivotal role in shaping the Talent & Organization practice’s market strategy, including offerings and investments. She has more than three decades of senior leadership and human resources (HR) experience with Fortune 500 global consumer, technology and retail corporations. Serving in executive HR and C-suite leadership roles at Disney, Gap Inc. and Sun Microsystems, Eva has shaped the business and human capital strategies for top global brands to compete in an increasingly connected world, fueled by rapid advances in technology and massive workforce change.

In addition, she has served as a senior advisor to G100 companies, delivering the latest insights and actionable ideas on leadership, talent strategies and innovation. Prior to joining Accenture, Eva was a senior advisor at Boston Consulting Group (BCG) and member of the company’s CEO Advisory practice. She has served on the board of directors of BroadSoft and previously served as vice chair of the Aspen Institute’s Skills for America’s Future Advisory Board, as well as a member of the board of directors of TalentSky. She holds a bachelor’s degree in industrial and labor relations from Cornell University.

About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

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Michael Useem
Egan Professor of Management; Faculty Director, McNulty Leadership Program; and Director, Leadership Center, Wharton School


Michael Useem is the Egan Professor of Management and Director of the Center for Leadership and Change Management and Faculty Director of the McNulty Leadership Program at the Wharton School, University of Pennsylvania.  His university teaching includes MBA and executive-MBA courses on management and leadership, and he offers programs on leadership and governance for managers in the United States, Asia, Europe, and Latin America.  He works on leadership development with many companies and organizations in the private, public, and non-profit sectors.

He is the author of The Leader’s Checklist; The Leadership Moment; Executive Defense, Investor Capitalism, Leading Up, and The Go Point.  He is also co-author and co-editor of Learning from Catastrophes; co-author of The India Way, Leadership Dispatches, Boards That Lead, The Strategic Leader’s Roadmap; and co-author of the forthcoming Fortune Makers: The Leaders Creating China’s Great Global Companies (PublicAffairs Books, 2017) and Catastrophic Risk: How Corporate America Copes with Disruption (Oxford University Press, 2018). Professor Useem is co-anchor for a weekly program “Leadership in Action” on SiriusXM Radio Channel 111, Business Radio Powered by Wharton.


Henry Timms
President and Chief Executive Officer of 92nd Street Y; Co-Founder of #GivingTuesday; Co-Author of New Power: How Power Works in Our Hyperconnected World-and How to Make It Work for You


Henry Timms is president and CEO of 92nd Street Y, a cultural and community center that creates programs and movements that foster learning and civic engagement. Under his leadership, the 144-year-old institution was named to Fast Company’s “Most Innovative Companies” list. He is the co-founder of #GivingTuesday, a global philanthropic movement that engages people in close to 100 countries that has generated hundreds of millions of dollars for good causes. He is a Visiting Fellow at Stanford University’s Center on Philanthropy and Civil Society. With Jeremy Heimans, Henry co-authored the book New Power: How Power Works In Our Hyperconnected World – and How to Make it Work for You.

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Bruce Van Saun
Chairman and Chief Executive Officer, Citizens Financial Group, Inc.


Bruce Van Saun is Chairman and Chief Executive Officer of Citizens Financial Group, Inc.

Van Saun joined CFG in October 2013 – after serving as Group Finance Director and as an executive director on the RBS Board from 2009 to 2013 – and led Citizens to a successful initial public offering in September 2014, and full independence from RBS in October 2015. He has more than 30 years of financial services experience.

From 1997 to 2008, Van Saun held a number of senior positions with Bank of New York and later Bank of New York Mellon, including Vice Chairman and Chief Financial Officer. Earlier in his career, he held senior positions with Deutsche Bank, Wasserstein Perella Group and Kidder Peabody & Co.

Van Saun has served on a number of boards in both the U.S. and the U.K. He is currently a director of Moody’s Corporation, sits on the Federal Advisory Council, and is a member of The Clearing House Supervisory Board. He is also a board member of the National Constitution Center, the Partnership for Rhode Island and Jobs for Massachusetts.


Sam Walker
Editor, the Wall Street Journal; Author, The Captain Class


Sam Walker is The Wall Street Journal’s leadership columnist, a keynote speaker and team-building consultant. In his two decades at the Journal, he has served as sports columnist, deputy page-one editor and founding editor of the paper’s prizewinning daily sports coverage. His bestselling 2006 book, “Fantasyland,” chronicled his bid to win Tout Wars, a prominent fantasy-baseball expert competition (of which he is a two-time champion). He lives in New York City with his wife and two children.

Van Saun has served on a number of boards in both the U.S. and the U.K. He is currently a director of Moody’s Corporation, sits on the Federal Advisory Council, and is a member of The Clearing House Supervisory Board. He is also a board member of the National Constitution Center, the Partnership for Rhode Island and Jobs for Massachusetts.